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CPUC's Consumer Programs

Welcome to California LifeLine Telephone Program!  

 

Overview of California LifeLine

California LifeLine is a state program that provides basic home phone service at a discount to eligible households. Check out the Types of Discounts Available to learn about the program's benefits.

There are two ways to qualify for the program. Check out Is California LifeLine Right for You? to learn if you and your household qualify.

If you think you qualify for California LifeLine, contact and inform your home phone company you want to apply for California LifeLine. Once you tell the home phone company that you qualify, it will begin the application process for you. Check out the Application Instructions for more details.

If you currently do not have home phone service, you can contact the California LifeLine Call Center to determine the available home phone companies in your area. If you have any questions about your application, status, or due dates, please call the California LifeLine Administrator's hotline.



Apply to Participate in California LifeLine or Renew your Participation Online

If you are applying to be in the program via Method 1 Program-Based, you can
Apply Online with the use of your PIN number.

If you would like to complete your Renewal form to continue receiving the California LifeLine discount, you can Renew Online with the use of your PIN number.