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Federal Lifeline

Federal Lifeline Application Instructions

In California, the California LifeLine Administrator administers both the California LifeLine Program and the federal Lifeline Program. If you would like to know how the California LifeLine Program and federal Lifeline Program differ, check out the Discounts Comparison Chart.

To apply for federal Lifeline you must inform your telephone company and state you qualify for the program via Program-Based OR Income-Based. Once you tell the telephone company that you qualify, they will begin the application process for you. Within a week, you will be mailed an Application Form with a Personal Identification Number (PIN). In order to receive the federal Lifeline benefits, you must complete the form, sign it, and send it to the California LifeLine Administrator along with any required income documents before the due date. You may also Apply Online.

You will have 45 days to submit your application by mail or online. Please be sure to sign your application if you are mailing it in. If you do not apply online or return the completed and signed Application Form by the due date, you will not receive the discount. You will also continue to pay the regular rates for phone service.

If you have any questions about your application, status, or due dates, please Contact Us.

If you are submitting your application by mail, then please be sure to send your completed and signed Application Form to:

  • California LifeLine Program
  • P.O. Box 8417
  • Westminster, CA 92684-8417