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California LifeLine Application Instructions


To apply for California LifeLine you must call your home phone company and state you qualify for the program via Program-Based OR Income-Based. Once you tell the home phone company that you qualify, they will begin the application process for you. Within a week, you will be mailed an application form with a PIN number in a PINK envelope. In order to receive the California LifeLine benefits, you must complete the form, sign it, and send it to the California LifeLine Administrator along with any required documents by the due date. You may also Apply Online .

You will have 45 days to submit your application by mail or online. Please be sure to sign your application if you are mailing it in. If you do not apply online or return the completed and signed application form by the due date, you will not receive the discount. You will also continue to pay the regular rates for basic home phone service.

You can check out how the Application Process works for more details.

If you have any questions about your application, status, or due dates, please call the California LifeLine Administrator's hotline.

If you are submitting your application by mail, then please be sure to send your completed and signed application form to:

  • California LifeLine Program
  • P.O. Box 8417
  • Westminster, CA 92684-8417

If you currently do not have home phone service, you can contact the California LifeLine Call Center or click on Provider Search to determine the available home phone companies in your area.